IFS places heavy emphasis on their software solutions for the service industry, creating a valuable tool for your everyday needs.

Service software has become more important than ever with the trend of growing customer expectations and increased competition, which has led to a shift among service organisations. Forward-thinking companies now strive for excellence through optimisation, and firms are laying the groundwork for tomorrow’s challenges by focusing on utilities like cross-organisation integration, outcomes-based contracts, and zero-touch service to maintain a competitive edge. This speaks to a growing imperative among all service firms to build a digital-first organisation, focus on process improvements, workforce excellence, and passing those time and value savings onto their customers. IFS gives you the tools that you need to supercharge those initiatives with their service industry solutions.

With IFS and Vanilla, you have service partners that offer unparalleled breadth and depth of industry experience, allowing you to accelerate your output and dynamically enhance your business while making no compromises to the way that you go to market. IFS stands alone in the service industry in its ability to provide the whole picture of your service business, from the asset, through the execution.


IFS Applications Customer Engagement Brochure
IFS Services Customer Engagement Brochure