Board
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Paul Massey
Non-Executive Director
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Jason Belcher
Director & Co-founder
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Andy Bell
Director & Co-founder
Paul Massey
Non-Executive Director
Paul’s role is to guide Vanilla in creating rapid, but low-risk growth and long-term success. He is a pragmatic leader with a legacy of building thriving organisations on foundations of enjoyment and sustainability and believes that durable success begins with strong, motivated employees. Paul brings a rich experience in people development, believing that strong and enthusiastic talent loyal to the company will always benefit a business through both growth and challenge.
He is also thoroughly seasoned in the ERP and business systems world, having spent the last twenty or more years showing how these tools can quickly optimise the potential and value of hundreds of organisations across a wide spread of different industries.
News Articles
Jason Belcher
Director & Co-founder
Jason founded Vanilla with Andy in 2009 after working on both the consultancy and industry sides of the fence. His vision for Vanilla was to provide a no-nonsense, cost-effective service to users of IFS Applications and to make sure his customers get the best value from their investment.
His role now is making sure that the company grows but maintains the core principles it was founded on. He is determined that we continue to treat our customers as we did our first – like they are our only one.
News Articles
Capital Orchestra Announcement
Bring Your Children to Work Day
Whitworths Upgrade to Qlik Sense
Dynamics 365 Business Central Partnership
Andy Bell
Director & Co-founder
Andy started Vanilla, along with Jason in 2009. His main passion lies in taking complex ideas and concepts and breaking them down into clear and simple pieces that even he can understand! Andy has worked with IFS Applications since 2001, with a functional focus on manufacturing, planning and costing. Andy heads up Vanilla’s US operation as well as co-Directing our UK company.
News Articles
Bring Your Children to Work Day
Dynamics 365 Business Central Partnership
Management Team
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Mike Hollifield
Head of Technology
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Paul Darwin
Head of Consulting
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Scot Burton
Head of Service Delivery
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Frazer Doe
Head of Sales
Mike Hollifield
Head of Technology
Mike is an innovative technical consultant, coming from a dedicated industry background he joined the Vanilla consulting team in 2017. Mike has advanced technical ability and fantastic communication skills, allowing him to express his ideas and opinions in a clear and constructive manner to both technical and non- technical members of the businesses we work with.
In 2018 Mike was promoted to Head of Technology, taking responsibility for the development team in Vanilla as well as leading our R&D activities into new technologies.
Blog Posts
The Vanilla Archiving Approach
The Benefit of Scheduling Your Archiving
What is Data Archiving for IFS Applications™?
News Articles
Oxford Biomedica – Vanilla MTD for IFS Case Study
Paul Darwin
Head of Consulting
Paul is an energetic Supply Chain professional with experience working across different industry sectors including Consumer Electronics, Automotive, Distributed Power and Yellow Goods. He has significant Supply Chain and ERP experience, having worked as a Sales and Operations Planning manager including the responsibility for Supply Chain and Operational elements in a full ERP system implementation.
In 2018, Paul was promoted to Head of Consulting, taking charge of all the consulting staff within Vanilla. He’s able to build relationships at all levels within an organisation and ensure our consulting team is working to the high standards we set.
News Articles
Fujichem Continuous Improvement
Charity Challenge 2018 – Yorkshire 3 Peaks Completed
Scot Burton
Head of Service Delivery
Scot joined Vanilla in January of 2021 to assume the role of Head of Service Delivery where he will be managing the Project Delivery and Support functions. Prior to joining Vanilla, Scot has gained an extensive background in project delivery having been delivering projects in the software development arena for approximately 14 years across multiple countries. In the last 5 years, Scot has been working in management where he has been growing and defining project delivery process to streamline business operations with a heavy view of customer satisfaction and operational efficiency.
Frazer Doe
Head of Sales
Frazer joined Vanilla in 2019 to fulfil a new role as Head of Sales. Prior to Vanilla Frazer has spent 15 years working in the IT Services and software industry, the past 6 years of which have been working exclusively with IFS ERP.
Blog Posts
News Articles
Consulting Team (USA)
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Michelle Richardson
Business Systems Analyst
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Joel Francis
IFS Sales Consultant
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Dawn Wallace
Business Analyst
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Ryan Sharp
Director - Vanilla,Inc
Michelle Richardson
Business Systems Analyst
Michelle joined Vanilla in January 2021 and has over 20 years of experience as a business analyst and project manager in Supply Chain Operations and Manufacturing, implementing solutions in Oracle E-business suite for the food and beverage industry. Prior to joining Vanilla and as an independent consultant, she has applied elements of Business Value Engineering and Lean Process design to a chocolate factory, coffee roastery, and a construction company (using Deltek+ComputerEase and associated web apps).
Joel Francis
IFS Sales Consultant
Prior to joining Vanilla in 2020, Joel has been working within the IFS ecosystem for the past 7+ years, spanning his experience from placing consultants in projects to assisting businesses around the globe in every step of their ERP product lifecycle, including implementations, upgrades, rollouts and support.
Dawn Wallace
Business Analyst
Working on IFS implementations, Dawn found that learning and teaching IFS is what she was passionate about. The change in career has allowed her to work with clients to help bridge the gap between IFS and their functional needs. Dawn has 30 years’ experience in manufacturing and materials management in the following environments: Aerospace & Defence, Pharmaceuticals, and the food industry.
Ryan Sharp
Director - Vanilla,Inc
Ryan has over 10 years’ experience in operations and supply chain management in the high-tech industry sector. He has more than 20 years’ experience as a business analyst and managing projects and is knowledgeable in implementing ERP software solutions including Oracle E-Business Suite and IFS Applications. Additionally, Ryan has experience in running software implementation groups as a Senior.
Consulting Team (UK)
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Tim Hughes
Group Lead - Projects & Maintenance
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Andrew Wormald
Lead Consultant
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Piotr Swierszcz
Lead Consultant
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Wayne Humphries
Lead Consultant
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Hayley Cairns
Lead Consultant
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Graham Lomas
Senior Consultant
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Maria Nikolaidou
Senior Consultant
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Tim Boulton
Senior Consultant
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Janine Procter
Senior Consultant
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Gavin Owen
Senior Consultant
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Kelvin Robinson
Consultant
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Kelly Breakwell
Consultant
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Karol Pietrzak
Consultant
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Nicola Burling
Consultant
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George Armstrong
Graduate Consultant
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Eeman Nazir
Graduate Consultant
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Christopher Thompson
Graduate Consultant
Tim Hughes
Group Lead - Projects & Maintenance
Tim has 18 years’ experience of requirement capture, solutions design and implementation in a range of businesses. Very confident at leading workshops, analysing processes and recommending improvements. Tim quickly understands different business solutions and is comfortable building relationships across all levels of an organisation.
News Articles
Andrew Wormald
Lead Consultant
Andy joined Vanilla from Pukka Pies, where he was Business Systems and Process Manager.
An experienced IT professional, Andy is experienced with managing IT projects. With strong functional and technical skills, he combines his experience of day to day operations with his IFS knowledge around supply chain planning, manufacturing, operational performance recording and monitoring and business analysis.
He is looking forward to the opportunity to interact with Vanilla’s client base to work cooperatively to improve business effectiveness
Piotr Swierszcz
Lead Consultant
Piotr is a dedicated professional with a wide range of experience in systems implementation and business improvement. He adopts a people focussed approach to project engagements to ensure that solutions and improvements deliver sustainable business change. Piotr’s key strength is in developing operational and strategic finance solutions using IFS Applications. Piotr has 24 years’ experience, analysing, designing, configuring and project managing business systems.
Wayne Humphries
Lead Consultant
Prior to joining Vanilla, Wayne has been working with IFS for over 20 years in a number of businesses. These companies have used the full suite of IFS modules, working through the early versions of IFS to the latest versions. He has led new implementations for these businesses as well as for new acquisitions in the UK and overseas. His real value is his understanding of business processes and his ability to link this with the IFS modules and follow these through into the Financials to deliver the Key Drivers for the Companies and their owners.
Hayley Cairns
Lead Consultant
Hayley has joined the Vanilla team as a Lead Consultant with over 13 years’ experience of working with IFS from an end user perspective leading the Finance function, implementing Finance and Supply Chain modules within global implementation projects as well as supporting numerous implementation and upgrade projects as part of the IFS Partner Network. Hayley is a qualified FCCA accountant with strong experience working across both Finance and IT.
Graham Lomas
Senior Consultant
Graham joined the team in 2020 as a Senior Consultant with 5 years’ experience working with IFS Applications in a food manufacturer. Graham has specialised in Service and Maintenance and through robust development incorporated many aspects of the application. Graham is experienced with leading workshops and training end users. Graham has been managing maintenance departments and projects for 20 years.
Maria Nikolaidou
Senior Consultant
With more than 13 years of international experience working within the manufacturing industry and 12 years of IFS Applications experience, Maria boasts a varied technical and manufacturing background. An IFS Applications specialist who’s capable of handling complex assignments effectively whilst possessing the confidence to work independently or as part of a large team. Maria has worked and lived across the globe and speaks five different languages.
News Articles
Tim Boulton
Senior Consultant
An enthusiastic consultant with a broad range of functional knowledge and a solid background in managing IFS full implementation and enhancement projects. Tim has 7 years’ experience managing complex ERP projects; overseeing requirement capture, solution design, testing and business change. Confident in analysing the needs of a business and understanding quickly how they operate, Tim can recommend solutions and improvements at all levels of an organisation.
Janine Procter
Senior Consultant
Janine joined the Vanilla team in 2013 as a Senior Consultant with over ten years’ experience working with IFS Applications. She has previous experience working in Export Logistics for an industrial and medical equipment supplier.
News Articles
Gavin Owen
Senior Consultant
Gavin joined the Consultancy team at Vanilla in January 2021. Prior to joining Vanilla, Gavin led a business change team delivering a wide range of improvement initiatives for a global engineering practice. He has a profound appreciation of client requirements, having spent over 15 years in Professional Services within the Architecture, Engineering and Construction industry. Gavin brings excellent critical thinking and analysis skills, teamed with a deep understanding of business process and human behaviour. He is an experienced consultant with a true passion for working with people at all levels to solve business problems. He believes lasting value comes from collaborating directly at a human level.
Kelvin Robinson
Consultant
Kelvin previously worked in the Automotive Industry for 10 years in a Customer Service and Sales Capacity dealing with global leaders in the OEM Off and On-Road industry.
He has gained a wealth of knowledge of IFS Applications 7.5 and the Sales and Marketing (CRM) module during his career. End-User Training and Functional ERP delivery are one of his key areas, coupled with excellent Customer Service skills allow him to build strong relationships at all levels.
Kelly Breakwell
Consultant
Kelly joined Vanilla in 2019 after spending 5 years in the Scientific Research and Development Industry. She is a passionate and enthusiastic Consultant with experience of Implementations, End-User Training and Functional ERP knowledge in the following sectors; Pharmaceuticals, R&D, Food Industry, Aerospace and Engineering, Plastic Extrusion and Furniture Manufacturing. She is enjoying the change in career as this allows her to be involved in the process mapping, continuous improvement, and interactions with people entwined with business change.
Karol Pietrzak
Consultant
Karol joined us from AMAG Technology where he was database analyst. After initially joining our support team as support analyst, Karol has recently been promoted to Consultant specialising on Finance
Nicola Burling
Consultant
Nicola joined Vanilla after working on IFS implementations with both Borr Drilling and Songa Offshore.
Confident in leading workshops, documenting customer processes and gathering requirements, Nicola has over 20 years experience with Service and Maintenance solutions.
George Armstrong
Graduate Consultant
George is a recent business graduate that is developing his skills in the IFS industry, allowing him to become an effective and established IFS Consultant in the future.
News Articles
Eeman Nazir
Graduate Consultant
Eeman is one of our most recent graduate recruits with a degree in Business and Management from the University of Lincoln. She comes from a sales background in the retail sector. Eeman has recently begun her IFS training to accompany her in becoming an established IFS consultant.
Christopher Thompson
Graduate Consultant
Christopher is a first-class business graduate who was educated in both the UK and Switzerland. Being fresh out of university, Christopher is keen to embark on his professional journey of developing his IFS skillsets to become a strong consulting team member. Prior to joining Vanilla, he gained multiple years of experience in retail and has become well-versed in online learning, ensuring a solid foundation of varied competencies to build an IFS-consultancy career upon.
Delivery
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Olivia Davies
Project Administrator
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Peter Kolton
Project Manager
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Kieran Garry
Project Manager
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Paul O’Brien
Project Manager
Olivia Davies
Project Administrator
Olivia joined Vanilla in 2018 as a Support Analyst. She also manages some small to medium-sized projects. She has previous experience of being an IFS customer & managing a busy IT department with a support desk so knows what customers expect.
News Articles
Peter Kolton
Project Manager
Peter’s IT career started as a software developer having graduated from the University of Hull with a Computer Science degree. He moved into managing the development and delivery of ERP solutions, including IFS, in 2007 after joining a major construction company as Software Development Manager. As a diversion from IT activities, Peter has also obtained an LLB degree in Law and worked as a proofreader for an academic publisher.
Kieran Garry
Project Manager
Kieran joined the Vanilla team in 2014 and in 2017 was promoted to Project Manager within the delivery term. His role is to work closely with the customer and internal teams to manage projects through to successful completion.
News Articles
Paul O’Brien
Project Manager
Paul has previously worked in Offshore Oil & Gas for the past 10 years managing global projects in both ERP and IT deployments. His experience includes preparing businesses from a strategic readiness and target operating model, both before and during ERP projects. He has the ability to utilize different project methods as appropriate, while ensuring that budgets and timelines stay in focus, change management capabilities and delivery of information to C-Suite/BoD.
Support
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Gary Warner
Technical Support Analyst
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Claire Valentine
Senior Support Analyst
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Rachel Clifford
Support Analyst
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Rachael Hinckley
Support Analyst
Gary Warner
Technical Support Analyst
Gary joined Vanilla in 2018 as a Developer. Gary has come from an IFS technical background where he supported a global IFS implementation. Gary likes to resolve problem issues and is keen to learn new skills along the way
Claire Valentine
Senior Support Analyst
Claire joined Vanilla’s Support Team in 2017 and as a Senior Support Analyst, enjoys solving the more complex issues that are presented to our support. She has previous experience in the Oil & Gas, Food Packaging and Pharmaceutical industries.
Claire also found and set up our Newcastle office.
News Articles
Rachel Clifford
Support Analyst
Rachel joined the Support Team at Vanilla in 2020, coming from one of our old customers Thompson and Morgan. There she worked with IFS Applications for several years, particularly focusing on Finance and Manufacturing.
News Articles
Rachael Hinckley
Support Analyst
Rachael has been with Vanilla since October 2018 and arrived with 15 years of experience in Supply Chain/Logistics and 6 years of IFS experience. As part of the support team, Rachael thrives on investigating issues and solving customer problems
Technology
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Taiwo Ojolola
Graduate Developer
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Victory Obot
Graduate Developer
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Ian Hannaford
Developer
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Boluwarin Adedoyin
Graduate Developer
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Brandon Ellis-Cairns
Developer
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Andrew Nicholls
Developer
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Sean Armstrong
Senior Developer
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Paul Trownson
Senior Developer
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Chris Elliston
Senior Developer
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Neil Carter
Senior Developer
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Steve Bagwell
Technical Consultant
Taiwo Ojolola
Graduate Developer
Taiwo recently graduated with a MSc degree in Automation Control and Robotics from Sheffield Hallam university. With a background in computer and network technologies, Taiwo has a keen interest in learning more about the Internet of Things ( IoT) and its benefits towards the fourth industrial revolution (Industry 4.0).
Victory Obot
Graduate Developer
Victory recently graduated from Brunel University with a first class degree in Computer Science. Having already spent a year on placement as a back-end developer, he is excited to continue improving his skills and gaining industry experience with Vanilla.
Ian Hannaford
Developer
Ian graduated in 2019 form De Montfort University with a degree in Cyber Security and has joined us as a graduate developer. He looks forward to learning new skills and developing his understanding of IFS Applications.
News Articles
Boluwarin Adedoyin
Graduate Developer
Bolu graduated in 2018 from the University of Abertay, Dundee with a degree in Computing and has joined us as a graduate developer. He has a keen interest in knowing how things work and can usually be found learning about new technology be it software or gadgets
News Articles
Brandon Ellis-Cairns
Developer
Brandon joined Vanilla in 2014 as a Trainee Consultant and is now a fully-fledged Developer. He has a strong background in technology and wrote Vanilla’s Making Tax Digital software. Away from the Office Brandon has a keen interest in motorsport, gaming and snowboarding.
In 2019, he won the Hull and Humber Young Person in Tech Award.
Blog Posts
News Articles
Andrew Nicholls
Developer
Andrew is a dedicated professional with a wide range of experience in the technical side of IFS ranging from Data Migrations to PL/SQL. Working within a team, Andrew has excellent communication skills at all levels, using his initiative. His role includes using third party products, NovaCura Flow allowing customers to have a more productive ERP system. Andrew has over 5 years’ technical experience configuring business systems and process improvements.
News Articles
Sean Armstrong
Senior Developer
Sean joined Vanilla in December 2020. Sean has a decade of IFS functional and technical experience within the IFS Partner Network. With a background within Inventory Management and Distribution, Sean has an in-depth knowledge of Supply Chain and the variety of technical solutions and products that can be incorporated into those sectors.
Sean has a history of working within project teams providing IFS upgrade and implementations from both a functional and technical perspective giving a deep understanding of the IFS Implementation Methodologies.
Paul Trownson
Senior Developer
Paul joined the Vanilla team in 2013 and has a background in computing. He works across many of our clients as part of the delivery team and is heavily involved in SQL reporting and producing training documentation.
News Articles
Chris Elliston
Senior Developer
Chris joined the technology team as a Developer in July 2019, coming from one of our old customers Thompson & Morgan, who have recently chosen to move away from IFS. He has been working with IFS since 2012 and brings a wealth of experience with him.
Neil Carter
Senior Developer
Neil joined Vanilla in 2017. He has a broad IFS application knowledge gained in the Manufacturing and Construction sectors in techno-functional roles. His Project Management background allows him to quickly understand customer requirements and interpret these to deliver user-focused technical solutions. He has strong attention to detail and possesses the ability to learn new skills quickly.
Steve Bagwell
Technical Consultant
Steve joined Vanilla in October 2019 as a Technical Consultant. He has a proven record of delivering practical business value and competitive advantage from business systems in manufacturing environments. His executive level, business leadership experience, coupled with a hands-on approach drives the transformation of business processes, data capture and delivery of business intelligence. He is a strong advocate of Lean Manufacturing principles and has the vision to surface the true value that IFS can offer to help businesses achieve world-class standards.
Business Development
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Philip Haddon
Account Manager
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Ian Ryan
Marketing Manager
Philip Haddon
Account Manager
Philip joined Vanilla in September 2020 to fulfil a new role as Account Manager for our installed base customers. Prior to joining Vanilla, he has spent over 19 years at IFS UK working in various positions, most recently as a Senior Account Manager. Philip has previous experience in a number of other roles including logistics director, IT manager and as a consultant, selecting and implementing ERP solutions.
Ian Ryan
Marketing Manager
Ian is a former journalist and copywriter for several regional weekly and daily newspaper publications and made the switch to marketing 7 years prior to joining Vanilla. He has built up his marketing knowledge with positions in both the property and education industries and in his most recent role, specialised in Pay Per Click, SEO and international campaigns for an education software company.
HR & Accounts
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Kirstyn Brown
HR & Recruitment Manager
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Sarah Bartram-Royston
Accounts Manager
Kirstyn Brown
HR & Recruitment Manager
Previously worked within the hospitality industry as an Events and Revenue Manager, then took a career change to become HR and office manager for a small housebuilder which then allowed her to complete a qualification in Human resources in 2019 when she became an associate member of the CIPD.
News Articles
Sarah Bartram-Royston
Accounts Manager
Sarah joined Vanilla in April 2019 as an Accounts Administrator and has recently been promoted to Accounts Manager. She previously worked for a Finance company as an IT Service Desk Coordinator for 20 years and is enjoying her change in career.